Payment and Security
Payment
CREDIT or DEBIT CARD - The fastest way to pay for immediate despatch (stock dependant). We accept all major credit cards (excluding Diners Club Cards). Cards are not debited until goods are despatched.
GIFT VOUCHER - If you have an E-Voucher, you should also have a unique voucher code which has been sent to you via email. This code is to be enter online in the promo code box. This will then deduct the value from the gift card off the value of your shopping.
If you have purchased/been gifted one of our in-store gift cards, you will only be able to use this in store.
If an item is purchased instore via cash and you are unable to return this to store for a cash refund you will only recieve a credit note.
Please note that our vouchers are not redeemable at an event or tradestand.
BLUE LIGHT AND DEFENCE DISCOUNT SERVICES - Vouchers/discounts can not be used in conjunction with any other offers or sale items. This includes discounts on postage. You will recieve whichever discount is the greatest however, more than one offer can not be used at the same time.
You must be a registered member to Defence Discount Service or be a Blue Light Card Holder to recieve this discount.
If you are using your discount in store, you must bring your relevant membership card and ID so our team member can verify this.
If you do have any questions regarding the discounts we provide, please don't hesitate to get in touch with one of our team members today by emailing sales@townfields.com or calling 02476 402 474.
We accept online payments through a secure environment by credit or debit card and transactions are shown in Pounds Sterling. Do not email your card details. No responsibility can be taken for security if you provide your details in this way. Card fraud is illegal and will always lead to prosecution.
OFFERS & PROMOTIONS - Please note that when participating in our offers or promotions, they cannot be used in conjunction with any other offer.
Security
Shopping with Townfields Saddlers is always safe. We have partnered with Sage Pay who provide our secure payment gateway. All transaction information passed between Townfields Saddlers and Sage Pay’s system is encrypted using 128-bit SSL certificates. No card information is ever passed unencrypted and any messages sent between this Website and Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Please read our Terms and Conditions and Privacy Policy for more details